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Horizon School Division
Creating a better world, one student at a time.
AP 553 - Bus Route Concerns


Concerns are best dealt with by dealing with the person in the position closest to the concern. If satisfaction is not obtained, then the next person to contact is identified in the following procedure.


If you have concerns with student transportation, you should:

1. First contact the bus driver;

2. If not satisfied, contact the principal;

3. If not satisfied, contact the Manager of Transportation Services;

4. If not satisfied, contact the Superintendent of Operational Services/COO;

5. If not satisfied, contact the Director of Education; and

6. If not satisfied, contact in writing, the Board of Education.

Reference: AP 152 Concerns and Issues

February 6, 2011
Revised November 21, 2016